What are “health care services?”
“Our values state that we will provide compassionate health care services through quality improvement. Part of continuous quality improvement is investigating ways we can better serve our community by keeping our facilities up-to-date.”
--Dennis Dawes, president/ CEO of Hendricks Regional Health
I work in a health care facility. This devotion may seem specific to health care facilities, but take the concept and apply it to your work, your situation, your life.
It is pretty easy to think of health care services in terms of ICU staff providing special attention to a person on a ventilator. It is pretty easy to think of health care services in terms of the work that is provided by caregivers on any of the floor units. It is pretty easy to think about care giving in terms of the personal attention that a person receives at an immediate care facility, a Cancer Center or the doctor’s office. But health care services are more than the things that come to mind so quickly.
• Health Care Services include the tremendous work of the support services team—I always enjoy watching staff dry mopping the tile floors and stopping at every “black scuffmark” on the floor. They take this tennis ball that is fastened to a stick and in an instant the scuffmark is removed. Our support services provide us with clean facilities and this makes a real impression on consumers.
• Health Care Services include volunteers who willingly contribute their time and talent because they want to be here! Weekly I observe volunteers go the extra mile just to make certain that persons find the place to receive their needed “health care service.”
• Health Care Services include everything that happens in those facilities. Here at HRH we can be pleased to advertise that we have “state-of-the-art” facilities. From my vantage point we have “state-of-the-art” health care services.
“Let your light shine before others,
so that they may see your good works
and give glory to God.”
--Jesus, as recorded by Matthew (5:16)
A Prayer: Holy God, teach me the significance of my role in life. Amen.
Ben Keckler
09.30.08
Tuesday, September 30, 2008
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